Chi tiết thông tin tuyển dụng "Cloud Support Engineer"
Mức lương
Thương lượng
Địa điểm
- 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi
- 3rd floor, PJICO Tower, no. 186 Dien Bien Phu, Ward 6, District 3, HCMC
Mô tả công việc
• Deploy, configure, and monitor Cloud infrastructure components (VMs, Storage, Network, Containers, Load Balancers, etc.).
• Handle and resolve technical support requests from customers (Cloud Support).
• Monitor system health to ensure stable operations; perform backup and incident response tasks.
• Collaborate with cross-functional teams to optimize system performance, availability, and security.
• Propose improvement solutions to enhance efficiency and minimize risks for the Cloud infrastructure.
• Participate in research and implementation of new technologies in Cloud, DevOps, and Automation.
• Handle and resolve technical support requests from customers (Cloud Support).
• Monitor system health to ensure stable operations; perform backup and incident response tasks.
• Collaborate with cross-functional teams to optimize system performance, availability, and security.
• Propose improvement solutions to enhance efficiency and minimize risks for the Cloud infrastructure.
• Participate in research and implementation of new technologies in Cloud, DevOps, and Automation.
Yêu cầu công việc
• Bachelor's degree in Information Technology or a related field. Strong foundational knowledge of operating systems (Linux/Windows Server), networking, and virtualization.
• Experience working with Cloud platforms such as AWS, Azure, GCP, or Private Cloud solutions (OpenStack, VMware, Proxmox, etc.).
• Preferably experienced in troubleshooting, customer support, or real-world Cloud system deployment.
• Logical thinking with strong analytical and problem-solving skills.
• Ability to read and understand technical documentation in English.
Nice to have (preferred but not mandatory):
• Cloud-related certifications (AWS, Azure, GCP, VMware, etc.).
• Experience with CI/CD, Ansible, Terraform, or other automation tools. Experience with Kubernetes, Docker, or other containerized systems.
*** Benefits
• Opportunity to work in a rapidly growing field, with significant investment from FPT in AI and cloud technologies.
• Opportunity to lead high-profile cloud projects with cutting-edge technologies.
• Dynamic, collaborative, and innovative work environment.
• Competitive salary & package
• FPT Premium Care package
• Activities and culture with FCI and FPT Corporation
• Professional development through courses and certifications.
• Working Location:
+ Site Hanoi: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi.
+ Site HCMC: 3rd floor, PJICO Tower, no. 186 Dien Bien Phu, Ward 6, District 3 HCMC.
• Working hours:
• 8h30 AM - 12h00 PM
• Experience working with Cloud platforms such as AWS, Azure, GCP, or Private Cloud solutions (OpenStack, VMware, Proxmox, etc.).
• Preferably experienced in troubleshooting, customer support, or real-world Cloud system deployment.
• Logical thinking with strong analytical and problem-solving skills.
• Ability to read and understand technical documentation in English.
Nice to have (preferred but not mandatory):
• Cloud-related certifications (AWS, Azure, GCP, VMware, etc.).
• Experience with CI/CD, Ansible, Terraform, or other automation tools. Experience with Kubernetes, Docker, or other containerized systems.
*** Benefits
• Opportunity to work in a rapidly growing field, with significant investment from FPT in AI and cloud technologies.
• Opportunity to lead high-profile cloud projects with cutting-edge technologies.
• Dynamic, collaborative, and innovative work environment.
• Competitive salary & package
• FPT Premium Care package
• Activities and culture with FCI and FPT Corporation
• Professional development through courses and certifications.
• Working Location:
+ Site Hanoi: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi.
+ Site HCMC: 3rd floor, PJICO Tower, no. 186 Dien Bien Phu, Ward 6, District 3 HCMC.
• Working hours:
• 8h30 AM - 12h00 PM
Quyền lợi được hưởng
Thưởng
Salary: Competitive, pay according to ability. Negotiation during the interview.
Chăm sóc sức khoẻ
Social insurance and health insurance according to labor laws.
Đào tạo
Study support package for children of FCI union.
Xem thêm
Salary: Competitive, pay according to ability. Negotiation during the interview.
Chăm sóc sức khoẻ
Social insurance and health insurance according to labor laws.
Đào tạo
Study support package for children of FCI union.
Xem thêm
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm "Ứng tuyển" ngay dưới đây.
Thông tin công ty
Giới thiệu
FPT SMART CLOUD
FPT Smart Cloud - thành viên Tập đoàn FPT, cung cấp giải pháp ứng dụng Trí tuệ nhân tạo (AI) & Điện toán đám mây (Cloud Computing) hàng đầu tại Việt Nam. FPT Smart Cloud ra đời với sứ mệnh giúp các doanh nghiệp chuyển đổi số linh hoạt, sáng tạo và tạo ra bước đột phá trong hoạt động vận hành với các dịch vụ đẳng cấp thế giới.
Quy mô
Từ 101 - 500 nhân viên Nhân viên
Địa chỉ
Số 10 Phạm Văn Bạch, Phường Dịch Vọng, Quận Cầu Giấy, HN
