We are VUI Vietnam - a Tech startup under V.I.Group and a proud pioneer in building a comprehensive customer loyalty ecosystem, trusted by over 400 leading brands across diverse industries. Our mission is to deliver innovative, data-driven solutions that help businesses deepen customer relationships and accelerate growth.
We offer a full suite of loyalty services including: Coalition & Private Loyalty Programs / White-label Solutions / Gamification Mechanics / Sampling & Data Analytics / Tailored Loyalty Services
At VUI Vietnam, we enable businesses of all sizes to better understand, engage, and retain their customers across both offline and online channels. We are committed to helping brands unlock the full potential of customer loyalty through the power of technology, creativity, and deep market insight.
As a Junior Executive - Loyalty Solutions, you will support the planning, execution, and optimization of loyalty programs across a variety of industries. You'll work closely with internal teams to deliver loyalty campaigns that drive customer engagement and add value to our clients.
1. Support in Client Solutions
• Learn to understand client business goals and assist in proposing suitable loyalty strategies.
• Help tailor program ideas using TAPTAP's service suite, such as loyalty apps, rewards programs, and gamification elements.
2. Project Coordination
• Assist in tracking project timelines and deliverables.
• Support coordination among internal teams (Product, Tech, Marketing, Data, etc.) to ensure smooth execution.
• Provide administrative and operational support for program launches and campaigns.
3. Performance Monitoring
• Help gather and track performance data (e.g., user participation, engagement).
• Assist in preparing basic reports and learning how to turn data into insights.
4. Continuous Learning & Improvement
• Contribute ideas for improving campaign outcomes or customer experience.
• Learn from senior team members and participate in cross-functional collaboration.

You will have the following skills and experience:
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- Eagerness to learn about customer loyalty, digital campaigns, and data-driven marketing.
- Basic knowledge of Excel, PowerPoint, or similar tools is a plus.
- Strong communication and teamwork skills.
- Detail-oriented and organized, with a proactive attitude.