- The Sales Force Effectiveness Executive is responsible for implementing and monitoring strategies, processes, and tools to enhance sales force productivity.
- Data Analyst: interpret CRM data, analyze results using statistical techniques and provide reports, transfer data into information/insight for business operation
- CRM Management: Manage active usage of customer relationship management program to monitor interactions with current and future customers, manage customer data and direct segmentation/targeting, etc.
- Performance Development: collaborate with sales teams to understand their needs and customize solutions that will increase their effectiveness; execute and monitor sales force effectiveness plans and initiatives to drive sales force productivity
- Sales Force Diagnosis: Manage and conduct thorough sales force effectiveness diagnosis. Highlight critical sales force needs/requirements and recommend solutions

- Demonstrate proficiencies in reporting tools (e.g MS Excel, Power BI...)
- Familiar with data analysis in market research or contact center is a plus
- Reporting capability is a plus (adept at queries, report writing and presenting findings)
- Basic English
- Good teamwork and collaboration skills; self-starter with a can-do attitude
- Qualification degree in Business Analysis/ Business Studies/ Information Systems or a related discipline