Mô tả công việc
1. Support Service Desk for IT Infra Front-End (IT accessories & small equipment, printing service, barcode scanners, communication TV, etc.): act as 1st layer of contact for Service Request Fulfillment, Incident Management.
2. Support IT Inventory Management. Including 5S/ Safety tracking, ensure inventory data quality, stock management.
3. Support IT Procurement & Cost Monitoring:
- Following PR/PO from end to end (customer request consolidation, quotation collection, PR/PO follow up, MIGO)
- IT cost monitoring: cost tracking with meaningful reports that facilitate management decision making.
4. Support Documentation
- Support on IT user guide, work instructions, manuals, knowledge articles
- Support on raw data preparation & data presentation for ICO operational reports
5. Support ICO events: birthdays, ICO team-build activities, IT roadshows/ exhibitions/ training.
Additional Information
- A learning-driven, professional, inclusive multinational work environment fosters personal growth and expands professional networks.
- An attractive monthly allowance.
- Bus transportation and lunch are provided daily.
- Full-paid leaves for Vietnam public holidays, birthday, sickness and 01 day per working month.
- Opportunities to become a Bosch associate after graduation.
Yêu cầu công việc
- 3rd or 4th year students major in Information System field (IT Infrastructure Engineering, IT Helpdesk, IT Support Service, etc) or any related
- Good English communication & writing skill
- Good at Microsoft Office Excel & PowerPoint.
- Well-organizing, Integrity, Responsibility, Discipline
- No technical skills required. Training is provided for all assigned tasks.
Thông tin liên hệ
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- LinkedIn: [protected info]
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