Chi tiết thông tin tuyển dụng "IT Support Engineer (Open for IT Fresher - Basic English - Community)"
Mức lương
Từ 16tr /tháng
Địa điểm
- 1st Floor, S4-01 Tower, The Sun Avenue Building, 28 Mai Chi Tho St., An Phu Ward, Dist. 2, HCM City
Mô tả công việc
YOU WILL:
• Respond to technical Q&A via standardized portals (e.g., Stack Overflow, GitHub, community forums), ensuring accurate and timely resolutions.
• Develop and maintain a robust knowledge base by documenting solutions, troubleshooting steps, and best practices.
• Attends readiness training and non-technical training to ensure that you become proficient in support topics (Product/Process Improvement).
• Provides feedback to improve products to more senior engineers or technical advisors.
• Follows processes provided by the business.
• Respond to technical Q&A via standardized portals (e.g., Stack Overflow, GitHub, community forums), ensuring accurate and timely resolutions.
• Develop and maintain a robust knowledge base by documenting solutions, troubleshooting steps, and best practices.
• Attends readiness training and non-technical training to ensure that you become proficient in support topics (Product/Process Improvement).
• Provides feedback to improve products to more senior engineers or technical advisors.
• Follows processes provided by the business.
Yêu cầu công việc
Must Have:
• IT backgrounds or working experience with proficiency in at least one programming language.
• Basic English reading comprehension and writing skills to handle documents and communications.
• Priority given to candidates with customer service experience or a strong customer-oriented mindset.
Nice To Have:
• Experience with Microsoft Azure Services (a good advantage).
WHY US?
• Salary ranges (Gross): From 16,000,000 VND
• Salary at 100% during the probationary period
• 90% contribution of the gross salary to social insurance
• An employee who works at night (10PM -6 AM) will be paid an additional amount of 30% of the normal salary +
PVI insurance + 500,000 VND food allowance
• 20 days leave (12 days of annual leave and 8 days of sick leave)
• Training will be offered
• Full working equipment will be provided Annual Health Checkup
• Activities: Birthday party, Employee engagement activities.
OTHERS:
• Working time: Rotation Shift, including: 5 days a week, 9 hours per day, including 8 working hours and 1 hour for
rest
• IT backgrounds or working experience with proficiency in at least one programming language.
• Basic English reading comprehension and writing skills to handle documents and communications.
• Priority given to candidates with customer service experience or a strong customer-oriented mindset.
Nice To Have:
• Experience with Microsoft Azure Services (a good advantage).
WHY US?
• Salary ranges (Gross): From 16,000,000 VND
• Salary at 100% during the probationary period
• 90% contribution of the gross salary to social insurance
• An employee who works at night (10PM -6 AM) will be paid an additional amount of 30% of the normal salary +
PVI insurance + 500,000 VND food allowance
• 20 days leave (12 days of annual leave and 8 days of sick leave)
• Training will be offered
• Full working equipment will be provided Annual Health Checkup
• Activities: Birthday party, Employee engagement activities.
OTHERS:
• Working time: Rotation Shift, including: 5 days a week, 9 hours per day, including 8 working hours and 1 hour for
rest
Quyền lợi được hưởng
Chăm sóc sức khoẻ
Annual Health Checkup
Nghỉ phép có lương
20 days leave (12 days of annual leave and 8 days of sick leave)
Đào tạo
Training will be offered
Xem thêm
Annual Health Checkup
Nghỉ phép có lương
20 days leave (12 days of annual leave and 8 days of sick leave)
Đào tạo
Training will be offered
Xem thêm
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm "Ứng tuyển" ngay dưới đây.
Thông tin công ty
Giới thiệu
Công ty TNHH iTechwx
We are iTechwx, established in mid-2022, with 700 employees across 4 offices in Ho Chi Minh City and Ha Noi City. iTechwx dedicates the One-Stop Digital Transformation Service to our customers. Renowned for delivering premium IT outsourcing services exclusively tailored for Microsoft clients for 4 products: Microsoft Dynamics 365, Microsoft Azure, Microsoft Windows Commercial, Microsoft Office 365.
Our culture is built on the pillars of accountability, passion, and professionalism. With these principles at the heart of everything we do, they are deeply embedded in every aspect of our operations, influencing how we cultivate talent and engage with our customers.
Accountability ensures that our team members remain responsible and dependable.
Passion drives our commitment to excellence and continuous improvement.
Professionalism guides our conduct, ensuring integrity and respect in all interactions.
Together, these principles shape us - iTechwx
Our culture is built on the pillars of accountability, passion, and professionalism. With these principles at the heart of everything we do, they are deeply embedded in every aspect of our operations, influencing how we cultivate talent and engage with our customers.
Accountability ensures that our team members remain responsible and dependable.
Passion drives our commitment to excellence and continuous improvement.
Professionalism guides our conduct, ensuring integrity and respect in all interactions.
Together, these principles shape us - iTechwx
Quy mô
Từ 501 - 1000 nhân viên Nhân viên
Địa chỉ
92 Nguyễn Hữu Cảnh, phường Thạnh Mỹ Tây, thành phố Hồ Chí Minh
