Mô tả công việc
- Assists with the deployment of new laptops and desktop as well as device upgrades.
- Provide technical support to end-users via ticket system, email, phone, or in-person.
- Maintains customer service by providing first-level hardware and software support as instructed by associate members
- Provide technical support to users including network connectivity, VPN and remote desktop.
- Coordinate the planning, implementation, and support for IT blueprints in M365/Office365 workloads and applications.
- Facilitate infrastructure lifecycle to ensure business continuity and reduced risk to operations.
- Track and monitor all support cases to ensure timely resolution and follow-up
- Document IT procedures and create user guides.
- Work collaboratively within the Central Infrastructure network teams to ensure standards and processes are followed.
- Perform setup and maintenance of IT Infrastructure with guidance from senior team members.
- Contributes to project work assigned to the infrastructure team by completing a variety of assigned project tasks and duties with accuracy and timeliness
Additional Information
- Be entrusted with your own area of responsibility
- Receive competitive internship allowances
- Join department's outing activities
- Having 01 paid leave per month
- Lunch allowance, parking allowance
Disclaimer:
- Bosch does not charge any fees from candidates for interview participation under any circumstances.
- Bosch does not request candidates to download applications or click on any links that require fees or lack credibility.
- Bosch does not collect personal information without permission.
- Candidates are advised to verify the authenticity of recruitment information by visiting Bosch's official career website ([protected info]) or contacting Bosch directly through official communication channels.
- If you encounter any suspicious activity or have doubts about the legitimacy of recruitment communications, please report them immediately to Bosch Vietnam.
Yêu cầu công việc
- Pursuing a bachelor's degree in computer science, management information systems, or related field with a GPA of 2.8 or higher
- Fresher or entry-level candidate with strong foundational IT knowledge
- Proficiency in English (mandatory) with excellent written and verbal communication skills
- High energy, confidence, and effective communicator
- Strong knowledge of Microsoft Windows 11 OS, networking, servers, and storage systems
- Experience with or knowledge of Azure AD and Microsoft Office 365
- Interest and passion for IT technologies and innovative IT solutions
- Self-motivated, structured, and results-driven mindset
- Flexible and adaptable to change, with ability to work well under pressure in a fast-paced environment
Thông tin liên hệ
Apply via: [protected info]