Position Summary:

The System Administrator are responsible for the secure and effective operation of all hardware and software that is used within a wide range of CRV oversees variate system, enable the delivery of a high-quality service to end users and processes are in place to meet business needs. This position is a stakeholder-facing role and requires that you establish and manage expectations within the business and drive the IT team to achieve those expectations to a high standard.

Key Duties & Responsibilities (but not limited to)

• Provide technical guidance to IT support staff, ensuring knowledge transfer and skill development.
• Managed and hand on the large-scale system: UNIX/Linux, Windows, Server, Storage, Virtualization, Open-Source software, Monitoring, Cloud Services, and backup software.
• Implementing and managing backup/Restore/DRP procedures.
• To implement quality processes within IT to ensure that the processes are properly adapted and implemented within the IT operational teams.
• Research and evaluate new technologies, tools and methodologies that can improve the efficiency and effectiveness of the engineering processes and products.
• Owner of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required.
• Communicate effectively with internal and external stakeholders, presenting technical information in a clear and concise manner.
• Monitor, control, and support service delivery, ensuring systems, methodologies and procedures are in place and followed.
• Be accountable for the Quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems.
• Contribute to the continuous improvement of the engineering culture, processes, and practices.
• Report to the Infrastructure and Platform Supervisor to provide regular updates on the status and progress of the system projects and initiatives.

Qualifications/ Memberships:

• 3+ years previous Managed Big Scale system in variate platform: Linux/Open-Source/Windows.
• Proven capacity to work under stress and to adapt quickly in a rapidly changing environment

Experience:

• Knowledge on Hardware: server and storage (Dell, HPE, IBM)
• Knowledge on Operating System: Windows, Ubuntu, SUSE Enterprise Linux,...
• Knowledge on Virtualizations: VMWare, Hyper-V, ...
• Knowledge on Database: MSSQL, MySQL, PostgreSQL, ...
• Knowledge on Web Services: NGINX, Apache, IIS, ...
• Knowledge on ITIL process.

Personal Requirements

• Belief that outstanding customer service is the key to success.
• Self-motivation.
• Develop effective working relationships.
• Positive attitude and takes responsibility for their own actions.
• Willingness to undertake personal and professional development.
• Willingness to attend corporate events outside of normal working hours.

Central Retail in Vietnam is one of the largest multi-format foreign retailers in Vietnam, operating across Food, Non-Food, Property, and E-commerce businesses. Our portfolio includes well-known brands such as GO!, Lan Chi Mart, SuperSports, Kubo, and many others.

With a nationwide presence, we are committed to contributing to Vietnam's prosperity and enhancing the quality of life of the people. Guided by our purpose of being "Central to Life", we continuously invest in innovation, digital transformation, and sustainable growth to make our customers' lives easier and create long-term value for our communities, partners, and employees.

Join us and be part of a dynamic, fast-growing organization where your ideas, passion, and talents can help shape the future of retail in Vietnam.

• Attractive salary (you'll love it)
• Phone & Meal allowances
• 15 annual leaves
• 24/24 Personal Accident insurance for yourself & health insurance for yourself and your spouse & children.
• Performance review 1 time/ year
• Open, transparent and trustworthy environment
• Challenging projects with awesome co-workers
• Personalize training plan and career development