Job Purpose
Coordinate organizational learning and development resources to maintain an appropriately skilled workforce while ensuring compliance with company policies. Implement standardized, high-quality learning and development programs across the organization to support employee growth and engagement.
Responsibilities
1. Training Needs Analysis & Course Delivery
• Conduct organization-wide training needs analyses to identify skills or knowledge gaps.
• Work with managers to develop L&D plans and select appropriate training methods (e.g., simulations, mentoring, on-the-job training, online learning).
2. Training Coordination
• Identify and liaise with training vendors to organize relevant programs.
• Conduct post-training surveys to evaluate effectiveness.
• Assist in coordinating training schedules and logistics.
3. Collaboration with External Training Organizations
• Work with external training providers to design customized learning solutions.
• Ensure that external programs align with company objectives.
• Manage contracts and maintain relationships with training vendors.
4. Event Support & Management
• Identify and negotiate with vendors and venues for L&D events.
• Manage event budgets and track expenses.
• Coordinate logistics, materials, and communication for events.
• Follow up and evaluate post-event effectiveness.
5. Monthly Survey & Data Management
• Conduct monthly surveys to assess employee training needs and engagement.
• Analyze survey results and provide insights for improvement.
• Maintain training records and generate reports using Excel.
6. Internal Communication
• Develop and distribute internal communications related to new policies, programs, and training schedules.
• Ensure clear and consistent messaging to employees about L&D initiatives.
• Support communication efforts for training programs and organizational updates.

Qualifications
● Bachelor's degree in Human Resources, Organizational Development, Education, or a related field.
● Proven experience as an L&D Coordinator, Training Facilitator, or a similar role.
● Experience in multinational organizations is preferred (education, insurance, banking, or financial industries are a plus).
Skills
● Strong event planning and project management skills.
● Excellent communication and negotiation skills at executive levels.
● High proficiency in Excel for data analysis and reporting.
● Ability to create engaging and informative training materials.
● Detail-oriented with strong analytical skills.
● Strong social media, email and website skills that can be utilized to promote events.
Language ● Fluent in English.
Computer
● Expert use of Microsoft Office
● Ability to use Abode or other graphic design and video making software is a major advantage.
Other requirements
● Commitment to teamwork and attention to detail.
● High level of ownership
● Highly active and passionate in design as well as communication and engaging people
● Ability to work under pressure and meet deadlines.